Your process is key

At Industrial Resolution, we understand the challenges company leadership faces firsthand. We know it can be frustrating finding a software solution that can help solve the biggest challenges a company can face. And when you do, it’s like fitting a circle in a square because you have to change your process and the way you do business to be able to use software that is readily available – whether that’s for project management, time tracking or accounting to name a few.

At Industrial Resolution, we create custom software solutions to power your process and not only solve these problems but also create efficiencies to benefit the bottom line along the way. We are the go-to partner you can count on to understand your individual needs and create tailored solutions to empower business growth.

This is how we work

Agile is more than a process; It's the heartbeat that drives everything we do.

Align

Setting the Stage

Collaborate on what success looks like, what the milestones are to get there and how we will measure it.

define

The Nuts and Bolts

Set and document the project plan, team, feature list, operating rhythm and release date.

perform

Coding Time

Organized in a regular rhythm of sprints, complete with daily scrums to keep the project moving quickly and allow for the rapid response to changes along the way.

Refine

Change Happens

This is an ongoing process of identifying areas for refinement and fixes, and working these back into the process to be addressed.

Speak with an Expert

origin story

Industrial Resolution grew to the technology consulting firm that it is today from humble beginnings, starting in 2006 as a b2b custom computer programming services shop, then called AMQ Software. The company rebranded in 2010 into Industrial Resolution and operated in two main arenas- as a software partner to creative agencies around Lancaster PA, and as a custom specialty code shop which completed the projects that other developers failed to execute properly. Sales for both types of work primarily spread through word of mouth. The marketing agency work built awareness of our brand, but the custom development work cemented our reputation as true problem solvers in the area. Clients soon asked us to take on everything from employee intranet jobs to access control systems to RFID door lock firmware. Then there were mobile applications for crowdfunding events, motion sensing interactive multimedia installations, and data-driven grassroots election campaigns. Rarely were two projects ever alike. As problem solving became the norm for any manner of request, Industrial Resolution soon became proficient in the volatile world of open API middleware integrations, which played a crucial role for us to connect with a broader client base.

After years building “the front-end, the backend, and the middleware” we quickly realized that success of an end-to-end solution required that we participated from the very beginning of a project. As a result, we began to collaborate and consult with our clients from the outset of a project, sometimes before they realized there was a problem to solve. We quickly added a consultative service of technical envisioning, which we called “Discovery Work”. Pure consultation, the range of topics a “disco” could cover was vast. We’ve envisioned new brand names for NPO’s, architected accounting solutions for international consortiums, dreamed up petabyte sized scaling databases for security monitoring purposes and we encouraged a cultural shift in the way people think about technology while living in an urban area. One notable engagement was for the 2015 U.S. Women’s Open, where we devised dozens of clever ways to sell a record breaking number of tickets to that event. More tickets were sold on our platform than to any other women’s sporting event in sports history. In 2019, We are now dedicated to long term consulting engagements, supplemented by our unique professional service plans (PSP’s).