Variable Velocity ProServ Retainers
Professional Elastic services and support— tailored to the roadmap, velocity, and evolving priorities of your team.
Our variable velocity professional service retainers deliver seasoned Elastic consulting expertise via tangible, hands-on tasks and objectives, tailored to your needs. Choose the level of support that matches your timeline, budget and goals. Variable velocity changes on a quarterly basis enable you to scale your instance at the right pace, adjusting focus along the way—providing long-term value, peace-of-mind, and continuity for your Elastic ambitions.
Why Choose a ProServ Retainer?
Elastic initiatives are rarely static. Whether you’re scaling, optimizing, or navigating change, a retainer offers the structure you need with the flexibility you want.
Flexible resources
Fully staff or add expert Elastic Certified Engineers and other resources to your team to deliver a wide range of software solutions–including Elastic solutions across Search, Observability and Security
Confidence
Confidently tackle complex Elastic initiatives–migrations, version upgrades, new data source ingestions, unified dashboards, and other complex initiatives
Familiar Faces
Maintain continuity with key technical leads and stakeholders across quarters
PREDICTABLE Spend
Predefined hours ensure predictable budgeting and planning
Adaptable Velocity
Adjust service “velocity” quarterly, as the priorities or team capacity shifts
Outcomes oriented
Alignment with your Elastic goals to support steady achievement of outcomes
Ready to Align Elastic With Your Business Strategy?
Whether you’re just getting started or refining mature architecture, we’ll meet you where you are— with expert consulting, strategic planning, and hands-on delivery.
Three Engagement Velocities to Fit Your Needs
Fully Dedicated Team
Elastic Certified Engineers dedicated full-time to your project for maximum velocity
Best For
Aggressive timelines, focused initiatives
Cost:
$116,310 /quarter
Managed Team
Structured, steady progress with a project-managed delivery team
Best For
Complex orgs with internal alignment and pacing needs
Cost:
$69,180 /quarter
As-Needed Support
Ticket-based delivery through Jira Service Desk with 9-5 baseline SLA and guaranteed response windows
Best For
Flexible Elastic support when needed, or slow steady progress
Cost:
$45,712 /six months
how it works
Quarterly Configuration
Each quarter is assigned a velocity based on your projected needs and minimum hour allocation. This can be adjusted before each new quarter based on mutual agreement.
Project Tracking & Reporting
Technical Project Manager to oversee development initiatives through Agile workflow processes
Hours are drawn down as work is delivered with monthly statements and routine reporting provided in routine check-ins
Outcomes and satisfaction tracked and managed collaboratively through regular updates
Payment Structure
Service hours are committed annually and prepaid quarterly
Adjustments to velocity can be made with adequate notice
Why work with industrial resolution?
Elastic Elite Tier Partner
Get direct access to Elastic best practices, roadmap insights, and cost optimization strategies.
One-Stop Elastic Planning & Architecture Support
We deliver end-to-end roadmap services including technical assessment, cost modeling, and integration with broader IT initiatives.
Proven Strategic Advisors
We’ve helped public and private sector organizations align Elastic with their business goals—from observability to security to search.
Ongoing Elastic Success
We don’t just plan—we support implementation, provide ongoing guidance, and offer security & performance tuning to ensure long-term success.