REDEFINE 

CUSTOM SOFTWARE

Most businesses have a critical process that is still done manually like faxing orders, spreadsheets, or just handing paper between departments.  Business leaders have always known there is a more efficient way, but tolerated the current state because it wasn’t broken. The world has changed beneath our feet almost over night and these old process just don't work in the new reality.

 

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WHAT IS CUSTOM SOFTWARE?

Custom software development is the process of designing, developing, deploying and maintaining software for a specific set of users, functions or organizations. In contrast to commercial off-the-shelf software (COTS), custom software development typically aims at a defined set of requirements or business processes. COTS targets a broad set of requirements, allowing it to be packaged and commercially marketed and distributed.

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THE BIG PICTURE

Custom software's power comes from the ability to make this fit exactly what you need for your business. A few of the reasons to consider custom software are: 

 

TOTAL COST OF OWNERSHIP

When you partner with an experienced shop they are often able to use code and processes that have already been developed, as well as take advantage of increased automation, both of which help reduce the cost. With a COTS solution the total cost of ownership can be higher because of ongoing “per user” fees that increase as you grow, implementation costs, and the need to pay for functionality that may never be used by your organization.

TAILORED TO YOUR PROCESS

Most custom software actually comes together quicker than you might think. This is because we leverage tools and platforms that already exist and are proven (frameworks, UI kits, design patterns, etc.). Also, because custom solutions are tailored to your business process and workflow they are typically operationalized faster than a COTS solution that requires training, and potentially altering how your organization works.

DEDICATED SUPPORT

Your custom software partner should have a plan in place to support and maintain the software they have built. This typically is in the form of a monthly cadence of monitoring for bugs, security updates and feature requests. It’s also important to stay on top of changes to any supporting tools or integrations, so on-going testing of these should be part of cadence. Of course, keep in mind this process is no different from a COTS solution, only that the on-going maintenance costs are much higher than custom solutions!

WILL THIS WORK FOR 
MY BUSINESS?

Every business is different with all the nuance that goes with it. That's exactly why custom software could be the right solution for your business. There are a couple questions you should ask yourself.

 

YES

  • Do you have specific requirements, processes, workflows that could be automated?

  • Is there is a COTS option, but it either has too many features (too expensive) or would force you to change your business process?

  • Do you already have custom software that needs to be modernized?

  • Do you require specific integrations to unique hardware or software systems?

NO

  • Do you need a solution in place tomorrow?

  • Is there a COTS solution that fits your requirements, business process and budget?

 

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