Gen AI Fast Track
Phase 4: Support Assistant / Chatbot
Give employees and customers instant, natural answers through a conversational AI interface
Enhance your AI-powered search solution by adding a fully customized, context-aware Support Assistant that delivers tailored, conversational AI responses. By leveraging the Elastic Stack and integrating Large Language Models (LLMs), your business can provide a seamless conversational interface that answers employee or customer queries while maintaining context across multiple interactions.
Organizations aiming to provide AI-driven support assistants for customer or employee inquiries.
Businesses with a large knowledge base or complex processes needing quick access to information via an AI interface.
Companies that deal with a high volume of repetitive queries and wish to automate and scale the response process.
The Gen AI Fast Track Support Assistant engagement is ideal for:
What’s Included
Chat UI for asking the AI agent questions in a back-and-forth conversation
Integration with existing RAG and semantic search to find supporting documents
Backend Search AI service with customized context
Engagement Details
Gen AI Fast Track: Support Assistant
2 Weeks - $12,500 (base) + $2,000 per data source
Ready to Unlock the Power of Generative AI?
Contact us today to schedule your free consultation and start your Gen AI Fast Track journey.
use AI to answer questions via a conversational interface.
Document Ingestion: Your documents are ingested into Elastic for semantic search.
User Query: The user asks a question through the chat interface.
Search AI Context: The Search AI service integrates contextual information, including the current question and the user’s conversation history.
LLM Query Generation: The LLM formulates a search query to retrieve relevant documents from Elastic, if necessary.
AI Response: The LLM generates a response based on the documents, which is passed back to the user.
Persistent Context: The assistant remembers past questions and answers, keeping the conversation flowing naturally.
Key Benefits
Persistent Context
Allows users to ask multiple related questions, with the assistant retaining context throughout the conversation
Interactive Conversational Interface
Seamlessly integrates into your workflow, answering questions based on your business documents and support articles
Increased Efficiency
Reduces manual support efforts by automating responses to repetitive queries
Customizable Personas & Behavior
Tailor the assistant’s responses to your specific business needs and industry requirements
Why work with industrial resolution?
Elastic Elite Tier Partner
Get direct access to Elastic best practices, roadmap insights, and cost optimization strategies.
One-Stop Elastic Planning & Architecture Support
We deliver end-to-end roadmap services including technical assessment, cost modeling, and integration with broader IT initiatives.
Proven Strategic Advisors
We’ve helped public and private sector organizations align Elastic with their business goals—from observability to security to search.
Ongoing Elastic Success
We don’t just plan—we support implementation, provide ongoing guidance, and offer security & performance tuning to ensure long-term success.