Sr. Technical Project Manager

Compensation & Benefits

• Compensation Range for Role

  • $80,000 - $100,000 annual salary dependent upon experience

• Benefits and Culture

  • Competitive salary for role and geographic location

  • 100% paid full health insurance coverage for employee and dependents

  • Participation in company profit sharing plan

  • Simple IRA with 2% match regardless of employee contribution

  • 12 paid vacation days off per year, increasing to 15 days after 3 years of service 

  • 8 flex days off per year

  • Paid company holidays and birthday 

  • Flexible hours

  • Remote position

    • Ability to come into office once a month is preferred.

    • Ability to travel to company events several times a year required

Position Summary: 

Industrial Resolution is a high end technical services company, and the most impactful driver of good service is a tightly run project, delivered on time, on budget, and within the client’s expectations. Therefore, every member of any team engaged by one of our clients is to deliver satisfaction through delivering upon the expectations we sold to the client, and the Senior Technical Project Manager will be on the front line of customer satisfaction at Industrial Resolution. In this role, you will be responsible for planning, executing, and finalizing software projects according to strict deadlines and delivering within budget. This includes coordinating the efforts of team members and third-party contractors or consultants to manage projects according to plan, also playing a part in overseeing and ensuring quality controls are in place throughout a project’s life cycle. 

1. Project Planning and Execution:

   1. Successfully manage and complete projects within assigned timelines, contributing to the overall success of the team from initial kickoff through development & implementation

   2. Lead and execute end-to-end project management tasks, including refining processes, managing collaboration between internal and external stakeholders, and overseeing the workflows 

   3. Work alongside internal development team to ensure estimates are detailed and accurate

   4. Develop comprehensive project plans and coordinate various managers and technical personnel during all project milestones and deliveries

   5. Generate and distribute meeting notes and action items

   6. Facilitate internal and external project retrospectives and post-mortem meetings

2. Project Leadership and Stakeholder Collaboration:

   1. Manage a diverse team of software developers to ensure timely project delivery

   2. Coordinate multiple projects simultaneously, accounting for the shared resources and particular needs of each project

   3. Work effectively with internal management to understand company and client priorities per engagement

   4. Ensure project team understanding of the specific value to be delivered for each assigned project

   5. Foster a collaborative environment that emphasizes quality, continuous improvement, and high-performance

   6. Oversee 1-2 junior to mid-level project managers

3. Stakeholder Management & Communication:

   1. Responsible for establishing and maintaining client trust for assigned accounts and projects

   2. Communicate effectively with clients and stakeholders to understand their requirements and manage expectations 

   3. Develop and maintain project timelines, securing commitments and identifying critical paths

   4. Serve as a point of contact for internal and external project communications

   5. Create and manage weekly internal and external progress reports

4. Sales Management:

   1. Work alongside sales leadership to refine internal account budgets during the sales process and pipeline review

   2. Collaborate with sales leadership to manage team estimates for new and proposed projects

   3. Help coordinate sales efforts when needed, especially for assigned existing clients 

5. Risk Management:

   1. Identify possible project risks and escalate them to management

   2. Identify and remove project blockers, remediate identified risk items, and facilitate project conflict resolution as necessary

   3. Lead risk management efforts and stakeholder communication strategies, resolving problems as early as possible

6. Budget and Resource Management:

   1. Manage project budgets, ensuring projects are completed within financial constraints

   2. Create and distribute weekly project burn rates for client review 

   3. Contribute to capacity planning to ensure appropriate project staffing 

7. Quality Assurance Oversight:

   1. Ensure projects meet high-quality standards and adhere to company policies and industry best practices

   2. Conduct regular project reviews and make process improvements

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., PMP, Agile, Scrum Master) is a plus.

• Experience: Minimum of 10+ years of experience in software project management, technology services project management, or a similar role.

• Technical Skills: Proficiency in project management software (e.g., Smartsheet, JIRA, Confluence) and must have a strong understanding of software development life cycles (SDLC), waterfall and agile methodologies, and technology infrastructure. Knowledge of Elasticsearch and the Elastic Tech Stack is a plus. 

• Soft Skills: Excellent leadership, communication, and interpersonal skills. Strong organizational and multitasking abilities.

• Problem-Solving: Exceptional analytical and problem-solving skills with a proactive mindset. Outstanding time-management skills with a demonstrated ability to work independently desired.

Instructions for Application: 

1. Email joel@theindustrialresolution.comand chris@theindustrialresolution.com to introduce yourself. 

   1. Provide your current resume. Highlight any experiences relevant to the skills sought above.

   2. Briefly (in 10 sentences or less) describe why this position is of interest to you and why you believe you’re a good fit for it. (The interview process will allow for much more unpacking of detail.)

   3. Accepted applicants will be contacted within 5 days to be informed if they advance to the interview process or turned down- it’s a three part interview and we like to move fast. We are targeting July for fulfillment of this position. 

      1. Leadership team interview first. 

      2. Detail interview second. 

      3. Culture and compensation interview third. 

2. Go through said process. 

3. Get approved or denied.

4. Start date established.

5. Get ready for orientation.

Company Description

Industrial Resolution is a custom software development company that partners with innovative organizations who want to accelerate their business through technology. Our software and our solutions are known for being daring, accurate, professional, and innovative.

We excel in 4 primary service areas:

• We architect and deliver custom built software, web, and mobile applications across all forms and scales.

• We ensure the integration of all applications into other critical hardware and software components.

• We enable data analytics, including business intelligence, web/application search, and application performance monitoring.

• We provide staff augmentation and ongoing support for customers who may have their own strong technical resources but can’t or don’t want to hire additional in-house staff.

What makes us unique is our people and proven process that delivers unparalleled commitment to quality, communication, and trust.

Company Culture 

Industrial Resolution prides itself as an employee first company. What that means is that the whole company works to create a culture that values growth and learning so that this could be a place you can make a career. We want this to be a place you can bring your best ideas and have them grow into something great. 

Also we like to do fun things together. Our office shares a building with an Irish pub and event space in the heart of downtown Lancaster. There are amazing places to eat just a few steps from our office. 

However we also thrive in remote. This is definitely a hybrid culture. Our office is awesome but many people spend time in their well equipped home offices. We live in Slack, Zoom and all the collaboration platforms as a way of life. We’ve been doing this for years, not just as a result of the pandemic. We’ve had team members as far south as Brazil at times. However we love having a good time together as a team. 

Compensation & Benefits

• Compensation Range for Role

  • $80,000 - $100,000 annual salary dependent upon experience

• Benefits and Culture

  • Competitive salary for role and geographic location

  • 100% paid full health insurance coverage for employee and dependents

  • Participation in company profit sharing plan

  • Simple IRA with 2% match regardless of employee contribution

  • 12 paid vacation days off per year, increasing to 15 days after 3 years of service 

  • 8 flex days off per year

  • Paid company holidays and birthday 

  • Flexible hours

  • Remote position

    • Ability to come into office once a month is preferred.

    • Ability to travel to company events several times a year required