Excavating a Paper process
Premier excavating and paving contractor BR Kreider believed
that adopting a people-centric approach to digitize and automate traditional HR processes would drive productivity, surface insights, and ultimately free them to focus on more rewarding work. To help them implement a digital employee experience, BR Kreider trusted us to develop a mobile app and employee portal.
THE PROBLEM
Time spent communicating effectively with any team is always a challenge for a business. But being in the business of construction takes this to another level. It means having to manage employees and sub- contractors across many, far-flung construction sites. For three generations, BR Kreider successfully relied upon historically proven methods. Offsite teams would spend time driving into HQ to receive assignments. They’d submit vacation requests on paper. But the biggest challenge of them all? Submitting and tracking time logs accurately. Employees filled out a paper timesheet each day and physically handed it to the office admin. Those slips would then be manually inputted into their ERP system for record keeping and payroll.
As you might expect, this process was time-consuming, difficult to scale and inconsistent. At the onset of the Covid 19 pandemic, everyone was less inclined to be handling paper and a proper challenge was dropped upon nearly 80 years of routines. Progressive, resilient, and resourceful, BR Kreider began to look towards a tech-driven solution to address these issues.
Initially, the leadership at BR Kreider evaluated as many as 11 different commercial-off-the-shelf solutions (COTS) because they’re typically more cost effective and faster to implement. But after a seriously respectable due diligence, they concluded that adopting such a solution would force them to substantially change the way they operated. And it could risk undermining the trust between them and their employees. These concerns, along with their faith in our exceptional customer service (shameless plug!), is why BR Kreider ultimately decided to look at a custom solution developed by us.
